Warranty Information

PDI Preparation

The Pre-Delivery Inspection (PDI) takes place when your new home is ready for occupancy, making it the first opportunity to view your completed home and assess its condition before you take possession. During the PDI, you and/or an individual you select to attend (your designate) will be given the opportunity to examine the interior and exterior of the home with us.

This manual will prepare you for your PDI.

 NCP Pre-PDI Booklet.pdf

Pre-Delivery Inspection Form (PDI)

This form is used by us to document warranty issues identified when you take possession of your new home. It is completed by us and a new home owner receives a copy as well.

 NCP PDI Form.pdf

Home Information Package

Getting ready to move into your new home is an exciting and busy time. However, it is important that you set aside some of that time to carefully read through this Home Information Package and become familiar with its contents.

It describes your home’s warranties and the responsibilities of both you and us.

 NCP Home Info Package.pdf

NCP Warranty Information

The purpose of this Guideline is not to set new standards but to provide advance information as to what the Warranty does cover. The Guideline provides objective and uniform criteria that set out the minimum performance for the construction of a new home. They relate to work and materials deficiencies and complement the Ontario Building Code, which addresses structural integrity and health and safety matters. In any case where the guideline is not consistent with a provision of the Ontario Building Code, the Ontario Building Code will prevail. The Guideline is designed to be supplemented by any applicable guidelines or standards produced by industry associations.

 NCP Homes Ltd Warranty.pdf

PDI Designate

You can have someone accompany you to the PDI or send a designate to attend on your behalf. There is no restriction as to whom you may choose to be your designate. However, if you intend to send a designate to the PDI in your place, We require you to notify us in advance and to provide written authorization that this person may sign the PDI Form or the CCP on your behalf.

Complete this form to authorize a designate.

 Appointment of Designate.pdf

The 30-Day Form

Use the 30-Day Form to notify us of outstanding warranty items during the first 30 days of possession of your new home.

 NCP 30-Day Form.pdf

The Year-End Form

Use the Year-End Form to notify us of outstanding warranty items during the last 30 days of the first year of possession of your new home (with the submission deadline being one day prior to your home’s date of possession).

 NCP Year-End Form.pdf

The Second-Year Form

Use the Second-Year Form to notify us of outstanding warranty items covered by the two year warranty or the major structural defect warranty that occurs during the second year possession.

 NCP Second-Year Form.pdf